STRATA SERVICE AND MAINTENANCE

Our Service and Maintenance team is dedicated to ensuring your total satisfaction by providing highly responsive and professional solutions. Our fully trained technicians have extensive hands-on experience in all areas including:

• Fault diagnosis and repairs to all major brands makes and models
• Ongoing service requirements
• Air conditioning maintenance
• HVAC repairs and maintenance
• All aspects of Warranty diagnosis, repair and replacement

With a team of experienced Service Managers, Air Conditioning and Refrigeration Technicians, and Service Administrators, we have the resources to undertake various service requests at any one time, particularly during peak periods when your air conditioning operation is in high demand.

Since the implementation of our cloud-based software simPRO, our Technicians in the field are given “real time” access to job information such as history, client’s concerns and parts availability. With everything accessible anywhere at any time our Technicians are able to complete service requests fast and accurately.

We are a Daikin “Preferred Dealer” due to our uncompromising level of skill, workmanship and professionalism and pride ourselves on this ongoing relationship with Daikin.